Shipping Policy

Last Updated: October 8, 2026

At BunnyNest™, we want to make your shopping experience as simple and enjoyable as possible. Please review our shipping policy below for information about order processing, shipping times, tracking, and delivery.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays.

During holidays, promotional periods, or periods of unusually high order volume, processing times may be slightly longer. If there is a significant delay, we will do our best to keep you informed.

Shipping & Delivery

We currently offer FREE SHIPPING on eligible orders.

Once your order has been processed and shipped, the estimated delivery time is:

Estimated Delivery Time: 3–8 Business Days

Please keep in mind that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with your tracking information.

Tracking information may take a few business days to become active after your package has been shipped.

If you believe your package is delayed, please contact us and we will be happy to assist you.

Delayed, Lost, or Stolen Packages

BunnyNest™ is not responsible for delays caused by the shipping carrier, weather, natural events, or other circumstances beyond our control.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

If you still cannot locate your package, contact us at groomerrllc@gmail.com and provide your order number. We will do our best to assist you.

Incorrect Shipping Address

Please carefully review your shipping information before completing your purchase.

If you notice that your shipping address is incorrect, contact us as soon as possible at groomerrllc@gmail.com.

We will make reasonable efforts to update the address before your order ships. However, once an order has been shipped, we may not be able to change the delivery address.

BunnyNest™ is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

Customs, Duties & Taxes

For orders shipped within the United States, customers generally will not be responsible for international customs duties.

For orders shipped outside the United States, the customer may be responsible for applicable customs duties, import taxes, or other fees imposed by the destination country.

Any such fees are the responsibility of the customer unless otherwise stated at checkout.

Damaged Packages

If your order arrives damaged, please contact us at groomerrllc@gmail.com as soon as possible.

Please include your order number and clear photos of the package and the damaged item so we can review the issue and determine the best way to assist you.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: groomerrllc@gmail.com

BunnyNest™